What if I entered my prescription details or medical information incorrectly?
Get in touch with us as soon as possible by sending an email to [email protected]
Please include in the email:
- the email address which you completed the test with
- the information that you need to change. If you need to change your prescription details, then please send a picture of your prescription, if you are able to.
How do I read my visual acuity results?
The preliminary results represent the measurement of your visual acuity. Visual acuity indicates the sharpness or your vision. It refers to the ability to recognize...
Snellen chart
Eye care professionals use standardized charts with letters, numbers or symbols in different sizes to test your distance vision as compared to other people. A...
What is a CE certification?
Within the European Economic Area (EEA), the quality of traded goods or products is guaranteed by the CE approval. The letters "CE" are the abbreviation...
Validation process
After you complete the easee online eye test, the data is sent to an optometrist at ease for validation. From the data, the optometrist will...
Your easee prescription
We use corrective lenses to improve vision in cases of refractive problems. Once the refractive error has been assessed and measured, a prescription is required...
The test environment
You will do the test on your laptop, tablet or desktop using a smartphone as a remote control. To ensure the outcome of the measurement...