How can we help?

How often should I renew my prescription?

When buying prescription glasses or contact lenses, you need to have a vision prescription. These are only valid for a certain amount of time, usually between 1 to 2 years…

What if I entered my prescription details or medical information incorrectly?

Get in touch with us as soon as possible by sending an email to [email protected] Please include in the email: the email address which you completed the test with the…

How do I read my visual acuity results?

Visual acuity indicates the sharpness or your vision. It refers to the ability to recognize signs on a standardized chart from a specific viewing distance. There are several ways to…

Can anyone take the online eye test?

The easee online eye test is intended for people between the ages of 18 and 45. The online eye test is not available to you if you: wear hard contacts,…

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