If you have any questions, you can contact us by email via [email protected] or by mail to: Easee BV, Meeuwenlaan 98-100, 1021 JL Amsterdam.
Article 1 – Service
- Easee has developed an application called ‘Easee Online Eye Test’ (the Software), with which Users can purchase an eye test validated by an eye specialist and an online prescription (the Service).
- The Software is accessible via Easee’s website: https://easee.online (the Website).
- Easee gives the User permission to use the Software. This permission is non-exclusive and non-transferable.
- The User may only use the Software to obtain a prescription. The User requires prior permission from Easee if he wishes to use the Software for another purpose.
- The content of the Eye Test solely and the content of the Websites does not concern medical advice and is not a substitute for the consultation of a medical professional. For questions regarding medical conditions, we recommend to visit a medical specialist.
Article 2 – Restrictions of the Service
- The Software is accessible for people with the following characteristics:
- Age: between 18 years and 45 years
- A refraction error with the following parameters:
- Myopia with strength between -0,25 en -4,00.
- Hypermetropia with strength between +0.25 en +2.00.
- A cylinder with strength between -0.25 en -2,50.
- Single glasses (no multifocal, bifocal or progressive glasses).
- No prism.
- No history of amblyopia, diabetes, high blood pressure, glaucoma, cataract, retinal detachment, squint, brain abnormalities, neurological problems, etc.
- No recent problems or symptoms of acute eye pain, flashes or floaters in the eyes.
- During the eye test you, the User, are personally responsible for following all instructions given during the test, both audible and legible. This includes, for example, covering the correct eye and standing the right distance away from the computer screen.
- Failure to follow instructions may result in an inaccurate and / or incorrect prescription. In this case, easee can not be held liable fort he inaccurate and / or incorrect.
- In case the User does not fully comprehend the instructions given (e.g. because of language limitations) User should not use the Software.
- In case User does not feel confident about using the Software with given instructions, User should not use the Software.
- For an accurate result of the Easee Online Eye Test, we advise you to set your computer, laptop and phone up as follows:
- Use a computer or laptop with a flat screen and a minimum of 100 DPI resolution.
- Make sure your screen is placed 30 cm from the edgde of the table.
- Make sure that you are exactly 3 meters away from the screen when taking the test.
- Use a smartphone (iPhone 4,5,6,7,8, Android, Windows Phone).
- Make sure to have a good internet connection for both the phone (3G or 4G) and computer.
- If on, turn off all energy-saving functions on your computer and/or connect it a power grid.
- If on, turn off the night mode on your smartphone and/or laptop
- Set the brightness of the screen to maximum.
- Set the audio volume to maximum to be able to hear the instructions of the test.
- Take The Easee Online Eye Test in a room with dimmed lights, avoid reflections on the computer screen and other light sources in the field of view.
- User explicitly agrees to give truthful answers during the use of the Software.
- The Software is a medical software, has a CE marking and meets the requirements of the Medical Devices Directive 93/42/EEG.
- The Software and information on the Website does not concern medical advice. The use of material on the Website is not a substitute for the consultation of a medical professional. For questions regarding a medical condition, you must request professional medical advice.
Article 3 – Prices and payment
- User pays the prices stated on the Website for the use of the Software.
- User pays directly with the payment methods offered on the Website (iDeal, credit card).
- Easee reserves the right to change the prices stated on the Website form time to time. Prices are subject to obvious mistakes and typos. No rights can be derived from prices listed in the past.
Article 4 – Updates
- Easee may update the Software for maintenance and/or improvement purposes.
- Easee has a helpdesk. The user can contact the helpdesk for technical support and for reporting an incident. The helpdesk is available on Monday through Friday from 9 a.m. to 6 p.m. The helpdesk can be reached via [email protected] Easee will react as soon as possible, but no later than within 48 hours.
- If an incident is caused by a defect in the Software, Easee will repair the defect free of charge. Definition of ‘defect’: an error in the Software causing the Software to dysfunction in accordance with the agreements in this Agreement (the Defect).
Article 5 – Use of the Software
- User is responsible for the technical operation and maintenance of his/her internet connection, the internal network and all other IT systems that are required according to the system requirements for the use of the Software. Easee is not responsible for incidents that have to do with one of the aforementioned matters. If the User uses the Software unwisely and thereby causes an incident, Easee is not responsible for this.
- The User may not use the Software for anything other than that for which the Software is intended (as described in Article 1.3). Easee is not liable for the damage caused by the incorrect use of the Software by the User.
Article 6 – Abuse
- User may not:
- (try to) rent, encumber, license or otherwise misuse the Software;
- (try to) make a derivative or competitive version of the Software;
- give others access to (a backup copy of) the Software;
- present incorrect connection with a person or entity;
- enter non-public / secured areas of the Software; and
Article 7 – Data and Privacy
- User exclusively owns all data collected, precessed and stored with the Software.
Article 8 – Liability
- Easee is not liable for any damage that you may suffer as a result of the use of the Service or the Software, unless such damage is caused by intent, gross negligence or deliberate recklessness on Easee’s part.
- Although Easee takes as many measures as possible to ensure a safe and properly functioning Software, it does not, in any way, guarantee the correctness of the Service or the Software. Easee is not liable for consequences of (possible) inaccuracies with regard to the Service or the Software.
- If a certain obligation is not fulfilled or period for the fulfillment of a certain obligation expires, the User is automatically in default. A notice of default is not required.
Article 9 – Indemnity
User indemnifies Easee for any claims from third parties that suffer damage by the Service and whose cause can not be attributed to Easee.
Article 10 – Where to file a complaint or report a problem
We have a helpdesk. You can contact us for technical support, for reporting an incident and for filing a complaint. The helpdesk is available from Monday to Friday between the hours of 9 a.m. to 5 p.m. and can be reached via [email protected] We will reply as soon as possible, but no later than within 72 hours after receiving your request. Please, note that if you wish to submit a formal complaint, make sure that you send us an email stating your will to do so.
Article 11 – Intellectual property
Easee is the owner of the Software and reserves all rights to software, documents, images, drawings, software, creations and the related information.
Article 12 – Nullity
If part of these conditions is void or voidable, that does not affect the validity of the rest of the conditions. The void or annulled part is replaced by a provision that follows the content of the void provision as much as possible.
Article 13 – Conflicting clause
Article 14 – Applicable law
Article 15 – Competent court
Court of Amsterdam.